Terms And Conditions of Use/Service
By accessing, registering, or using the CoreGrand Group platform, you acknowledge that you have read, understood, and agree to be bound by the following Terms and Conditions.
Content
Platform Structure
CoreGrand Group Inc. operates as a coordination and aggregation platform that connects clients with independent third-party service providers.
CoreGrand Group does not directly deliver services. All services are performed solely by independent service providers.
Role of CoreGrand Group
CoreGrand Group’s role is limited to:
- Facilitating connections between clients and service providers
- Coordinating service requests
- Enabling communication between parties
CoreGrand Group does not supervise, control, or direct the execution of services provided by independent providers.
Independent Service Providers
All service providers operate as independent contractors.
CoreGrand Group is not responsible or liable for:
- Actions or omissions of service providers
- Quality, outcome, or results of services
- Delays, cancellations, or service performance issues
Any agreement or engagement entered into between a client and a provider is solely between those parties.
Payment & Fees
- All payments must be made in advance of service confirmation or assignment
- Fees are non-refundable except where required by applicable law or explicitly stated in a written agreement
- CoreGrand Group may use third-party payment processors to facilitate transactions
User Responsibilities
By using the platform, you agree to:
- Provide accurate and complete information
- Communicate respectfully and professionally
- Use the platform only for lawful purposes
- Comply with all applicable policies and agreements
Failure to meet these standards may result in suspension or termination of access.
Nature of Services
All services accessed through CoreGrand Group are:
- Non-medical
- Non-therapeutic
- Not a substitute for licensed professional, medical, psychological, or emergency services
Users are responsible for seeking appropriate professional care where required.
Privacy of Data Use
By using the platform, you consent to the collection, use, and processing of your information for:
- Service coordination
- Communication and notifications
- Identity verification
- Platform operations and quality assurance
All data handling is conducted in accordance with applicable privacy laws and CoreGrand Group’s Privacy Policy.
Service Availability Disclaimer
CoreGrand Group does not guarantee:
- Availability of specific service providers
- Matching outcomes or timelines
- Continuous or uninterrupted access to services
Service delivery may be affected by factors beyond reasonable control, including but not limited to:
- Provider availability
- External conditions or unforeseen events
Regulatory or governmental actions
Limitation of Liability
To the maximum extent permitted by law:
- CoreGrand Group’s liability is limited strictly to its role as a coordination platform
- CoreGrand Group is not liable for any direct, indirect, incidental, or consequential damages arising from service use
Users engage with service providers at their own discretion and risk
Modifications to Terms
CoreGrand Group reserves the right to update or modify these Terms and Conditions at any time.
Updated versions will be published on the platform, and continued use constitutes acceptance of any changes.
Agreement to Terms
By proceeding to use the platform, you confirm that:
- You have read and understood these Terms and Conditions
- You agree to be legally bound by them
- You accept all applicable policies and agreements related to your use of the platform